CSAP

SAMHSA

Conflict Resolution, Part 1

This 2-day course is for prevention providers who want to handle conflict more constructively. Successful substance abuse prevention systems work with multiple and diverse organizations to promote community ownership, inclusion, and participation. When this approach is used, conflict emerges as a natural outgrowth of dealing with diverse perspectives and needs.

Learning Objectives

The objectives are:
 
  1. increase your ability to identify sources of conflict;

    2.  
  2. identify possible responses to conflict;

    3.  
  3. expand your understanding of conflicts in your environment;

    4.  
  4. identify various skills needed to approach conflict constructively; and

    5.  
  5. apply a problem-solving framework as a technique to solve conflict.